Effective Date: 08/03/2023
Welcome to jointhesphere.com (“Website”), operated by JoinTheSphere Digital Marketing (“we,” “us,” “our,” or “JoinTheSphere”). We are committed to providing high-quality digital marketing services. This Refunds and Returns Policy outlines the process, conditions, and timeframes for requesting refunds and returns of our digital marketing services.
By using our Website and purchasing our digital marketing services, you agree to comply with this policy. If you do not agree with this policy, please refrain from purchasing our digital marketing services.
1. Refund Eligibility
Refunds are generally not offered for digital marketing services due to the unique and customized nature of the services provided. However, we are dedicated to ensuring your satisfaction. If you have any concerns about the services you received, please contact us at info@jointhesphere.com within [number of days] days of the service completion date, and we will work with you to address your concerns.
2. Incorrect or Incomplete Services
If you receive a completed service that is incorrect or incomplete, please contact us at info@jointhesphere.com within [number of days] days of the service completion date. We will assess the situation and take appropriate measures to rectify any errors or omissions.
3. Initiating a Service Concern
To initiate a concern regarding the services you received, please email us at info@jointhesphere.com with the following details:
- Your full name and contact information.
- Description of the concern or issue.
- Order or project reference number.
Our customer support team will respond to your request within [response time] business days.
4. Fees and Costs
There are no fees or costs associated with initiating a service concern or requesting assistance for incorrect or incomplete services.
5. Service Requirements
Before purchasing our digital marketing services, please ensure that you have provided all necessary information and requirements for the service. Any delays or issues arising from incomplete or inaccurate information may affect the quality and outcome of the service.
6. Contact Information
If you have any questions or need assistance with a service-related concern, please contact us at:
JoinTheSphere Digital Marketing Email: info@jointhesphere.com Address: P.O. Box XXX, Myrtle Beach, SC 29579
7. Changes to Policy
We reserve the right to modify or update this Refunds and Returns Policy at any time. The updated policy will be posted on this page, and your continued use of our Website and services after changes are made will indicate your acceptance of the modified policy.
Please review this policy periodically to stay informed about any updates.